Piegin — Hall Vision LTD
Last updated: March 2026 | Compliant with UK GDPR & ICO guidelines | Service available in the United Kingdom only
ARTICLE 1 – PERSONAL INFORMATION WE COLLECT
When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which provides us with information about your browser and operating system.
We may also collect data through third-party analytics and advertising tools integrated on our website (see Article 5).
Email marketing:
With your permission, we may send you emails about our store, new products, and other updates.
Lawful bases for processing (UK GDPR Article 6): We process your personal data under the following lawful bases: (a) Contractual necessity — processing required to fulfil and manage your order; (b) Legal obligation — retaining transaction records for 7 years per UK tax law; (c) Legitimate interests — fraud prevention, website analytics, and service improvement; (d) Consent — email marketing communications, for which you may withdraw consent at any time by contacting us at [email protected].
ARTICLE 2 – CONSENT
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or make a return, we process that data on the lawful basis of contractual necessity (UK GDPR Article 6(1)(b)) — this processing is required to fulfil your order and does not require your separate consent. If we wish to use your personal information for a secondary purpose such as marketing, we will ask for your explicit consent at that time, and you may withdraw it at any time.
How can I withdraw my consent?
If you change your mind after giving consent, please notify us at: [email protected]
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so, or if you violate our Terms and Conditions of Sale and Use. We will never sell your personal data to third parties.
ARTICLE 4 – DATA STORAGE & RETENTION
Our store is hosted on WordPress. Your data is stored in WordPress’s data storage systems and databases, on a secure server protected by a firewall.
Data retention periods:
- Order and transaction data: retained for 7 years in accordance with UK tax law.
- Customer account data: retained for the duration of the account, plus 2 years after account closure.
- Marketing consent data: retained until consent is withdrawn.
- Analytics data: retained in accordance with the settings of the respective tool (see Article 5).
Payment:
Our payment processing is handled by Stripe Payments UK, Ltd (Stripe), a PCI-DSS Level 1 certified payment processor. Stripe processes all payment transactions on our behalf and handles the following payment methods: Visa, Mastercard, Google Pay, Apple Pay, Klarna, and Clearpay. Your payment card details are encrypted using SSL technology and are never stored on our servers. Stripe retains payment data only as long as required by applicable law and its own privacy policy (https://stripe.com/gb/privacy). For Klarna and Clearpay: these Buy Now, Pay Later (BNPL) services are regulated by the Financial Conduct Authority (FCA). When you choose Klarna or Clearpay at checkout, your personal and financial data is shared directly with Klarna Bank AB or Clearpay Finance Ltd, and is subject to their respective privacy policies. We recommend reviewing those policies before using these services. Klarna Privacy Policy: https://www.klarna.com/uk/privacy/ Clearpay Privacy Policy: https://www.clearpay.co.uk/en-GB/privacy-policy
ARTICLE 5 – GOOGLE SERVICES & THIRD-PARTY TOOLS
Our website uses several Google services that may collect and process data about your visit. By accepting our cookie consent banner, you consent to the use of these tools. You can withdraw or adjust your consent at any time via our cookie settings, or manage your preferences via Google’s Privacy & Terms (https://policies.google.com).
5.1 Google Analytics
We use Google Analytics (provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to analyse traffic on our website. Google Analytics uses cookies to collect anonymous information such as the number of visitors, pages visited, and time spent on our site. We have activated IP anonymisation to comply with UK GDPR requirements. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
5.2 Google Ads
We use Google Ads to advertise our products. Google Ads uses cookies to serve ads based on your prior visits to our website. You can opt out of personalised advertising by visiting Google’s Ad Settings: https://adssettings.google.com
5.3 Google Tag Manager
We use Google Tag Manager to manage and deploy marketing tags on our website. Google Tag Manager itself does not use cookies and does not collect personal data. However, it may trigger other tags that do collect data (such as Google Analytics and Google Ads as described above).
5.4 Google Merchant Center
We use Google Merchant Center to list and promote our products on Google Shopping. Product information, including pricing and availability, may be shared with Google for display in Google Shopping results.
5.5 Remarketing & Advertising Cookies
Our website may use remarketing features that allow us to reach users who have previously visited our site with targeted advertising. You can opt out of personalised ads via: https://adssettings.google.com
ARTICLE 6 – OTHER THIRD-PARTY SERVICES
In general, third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.
ARTICLE 7 – COOKIES
We use cookies to enhance your experience on our website. Below is a list of cookies we use:
- wordpress_logged_in — used by WordPress to indicate when you are logged in, and who you are
- woocommerce_cart_hash / woocommerce_items_in_cart — help WooCommerce understand when the cart data changes; persists for session.
- wp-settings — stores your WordPress interface preferences.
- wordpress_test_cookie — checks that your browser accepts cookies.
- _ga, _gid, _gat — Google Analytics cookies; used to distinguish users and throttle request rate.
- _gcl_au — Google Ads conversion tracking cookie.
- IDE — Google DoubleClick cookie; used for ad targeting and measurement.
- _kl_id, _kl_sfn_id — Klarna cookies; set when Klarna is selected as payment method; used for fraud prevention and to facilitate the BNPL checkout process. Subject to Klarna’s own cookie policy.
- _cjt, _cpy_consent — Clearpay cookies; set when Clearpay is selected as payment method; used for fraud prevention and checkout facilitation. Subject to Clearpay’s own cookie policy.
You can manage or disable cookies through your browser settings. We use a cookie consent banner to obtain your consent before placing non-essential cookies, in compliance with UK GDPR and the UK PECR (Privacy and Electronic Communications Regulations).
ARTICLE 8 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices. All payment transactions are processed securely by Stripe Payments UK, Ltd using SSL/TLS encryption. Payment card data is never stored on our servers. For further details on payment security, see Article 4.
ARTICLE 9 – AGE OF CONSENT
By using this website, you confirm that you are at least the age of majority in your jurisdiction of residence, and that you have given us your consent to allow any minors in your care to use this website.
ARTICLE 10 – YOUR RIGHTS UNDER UK GDPR
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
- Right to access — you can request a copy of the personal data we hold about you.
- Right to rectification — you can request correction of inaccurate or incomplete data.
- Right to erasure — you can request deletion of your personal data in certain circumstances.
- Right to restrict processing — you can request that we restrict the processing of your data.
- Right to data portability — you can request a machine-readable copy of your data.
- Right to object — you can object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at: [email protected]
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection:
ICO Website: https://ico.org.uk | Helpline: 0303 123 1113
ARTICLE 11 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. For minor changes, the updated policy will be published on our website with a revised date. For material changes that affect how we use your personal data, we will notify you by email or by a prominent notice on our website at least 14 days before the changes take effect. Your continued use of our website after that period constitutes acceptance of the revised policy. If Piegin is acquired by or merged with another company, you will be notified before your information is transferred to the new owners and becomes subject to a different privacy policy.
QUESTIONS & CONTACT
If you would like to access, correct, amend, or delete any personal information we hold about you, file a complaint, or simply request more information, please contact our Privacy Compliance Officer at:
+44 7830 742091
Hall Vision LTD — 275 New North Road, Islington, #1913, London, N1 7AA, United Kingdom
Company Registration Number: 16882463
Piegin — Hall Vision LTD | 275 New North Road, Islington, #1913, London, N1 7AA, United Kingdom | +44 7830 742091 | [email protected]